CASE STUDIES
Rocket Homecare – A New Model For Patient Discharge
Rocket manufactures pulmonary medical equipment used in hospital wards and at home.
Challenge
Rocket’s goal was to develop a new approach for IPC (Indwelling Pleural Catheter) patients that would provide a simple, reliable and informative user-experience and help make the discharge process from hospital more efficient.
Approach
Rocket Home Care Portal – a brand new mobile app designed specifically to suit Rocket’s needs and enhance efficiency. Replacing the outdated paper system the portal is GDPR-compliant, securely hosted (it can only be accessed using credentials issued by Rocket staff), with multi-language capability.
Results
The system has transformed how specialist nurses are able to handle the discharge process – and has met Rocket’s target of reducing discharge processing times from 3 – 4 days to just 48 hours. Patients go home sooner with simple, instant access to information and support via their mobile device.
